Refund and Returns Policy

Overview

30-Day Return Policy (Digital Products)
At Earthy Goods, we strive to ensure you are completely satisfied with your purchase. As all of our products are digital (templates and PDFs), our return policy differs from physical goods.

Eligibility for Returns:

Due to the nature of digital products, we are unable to offer refunds once the product has been downloaded.
However, if you encounter an issue with a digital product, such as an error or technical problem, please contact us within 30 days of purchase, and we will be happy to resolve the issue or provide a suitable alternative.
How to Request Assistance:

Email our customer service team at [email address] within 30 days of purchase.
Describe the issue you are experiencing with the product, and include your order details (order number, email, etc.).
We will review your case and offer a resolution, whether it’s a replacement file or troubleshooting assistance.
We want you to have the best experience with our digital products, so don’t hesitate to reach out if you need help!

Overview

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